Shipping Policy

We proudly ship our handmade, personalized products worldwide.

Processing Time

• All orders are processed within 2–3 business days.

• Custom engraving and gift wrapping are prepared immediately after your purchase to ensure fast dispatch.

  
  

Estimated Delivery Times (business days)

• USA & Canada: 2–4

• UK & Europe: 1–2

• Australia: 20–25

• Rest of World: 4–8
  Delivery times are estimates and can vary due to customs clearance, local courier schedules, weather, or peak seasons.

  
  

Shipping Carriers

• We use trusted express providers such as DHL and UPS to ensure fast, safe delivery to your door.

  
  

Tracking Information

• Once your order is shipped, you’ll receive an email with your tracking number so you can monitor your delivery every step of the way.

• Tracking updates may take up to 24–48 hours to appear after dispatch.

  
  

Customs, Duties & Taxes

• International orders may be subject to import duties or taxes set by your country. These charges, if applicable, are the buyer’s responsibility.

  
  

Address Changes & Failed Delivery

• Please double-check your shipping address at checkout. We cannot reroute parcels once they have been dispatched.

• If a delivery attempt fails and the parcel is returned to us, we can reship it to a corrected address; additional postage may apply.

  
  

Lost or Damaged Parcels

• If your parcel appears delayed, lost, or arrives damaged, contact us within 7 days of the scanned delivery date or receipt so we can assist. For damage, please include clear photos of the packaging and item.

  
  

Contact

• Questions about shipping? Email: [email protected]

  
  

  Last updated: 01 August 2025